{"id":1128,"date":"2026-05-11T03:28:54","date_gmt":"2026-05-11T03:28:54","guid":{"rendered":"https:\/\/casonakolivri.com\/?page_id=1128"},"modified":"2026-05-11T04:02:48","modified_gmt":"2026-05-11T04:02:48","slug":"libro-de-reclamaciones-casona-kolivri-arequipa-peru","status":"publish","type":"page","link":"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/","title":{"rendered":"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1128\" class=\"elementor elementor-1128\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21f883b1 e-flex e-con-boxed jltma-glass-effect-no wcf-starter-animations-none wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"21f883b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fb3f79a wcf-starter-animations-none jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"6fb3f79a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>De conformidad con el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor (Ley N\u00b0 29571), Casona Kolivr\u00ed pone a disposici\u00f3n de sus hu\u00e9spedes y visitantes el presente Libro de Reclamaciones virtual.<\/p>\n\n<p><strong>\u00bfC\u00f3mo presentar una reclamaci\u00f3n?<\/strong> Escr\u00edbenos directamente a <a href=\"mailto:reservas@casonakolivri.com\">informes@casonakolivri.com<\/a>\u00a0indicando:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Tu nombre completo<\/li>\n\n<li>N\u00famero de DNI o pasaporte<\/li>\n\n<li>Fecha de tu estad\u00eda<\/li>\n\n<li>Descripci\u00f3n detallada de tu reclamaci\u00f3n o queja<\/li>\n\n<li>Lo que solicitas como soluci\u00f3n<\/li>\n<\/ul>\n\n<p><strong>Plazos de atenci\u00f3n<\/strong> Nos comprometemos a responder tu reclamaci\u00f3n en un plazo m\u00e1ximo de <strong>15 d\u00edas h\u00e1biles<\/strong> desde su recepci\u00f3n.<\/p>\n\n<p><strong>Datos del establecimiento<\/strong> Raz\u00f3n social: Casona Kolivr\u00ed Direcci\u00f3n: Av. Jerusal\u00e9n 528, Cercado, Arequipa, Per\u00fa Tel\u00e9fono: +51 920 508 368 Correo: <a href=\"informes@casonakolivri.com\">informes@casonakolivri.com<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>De conformidad con el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor (Ley N\u00b0 29571), Casona Kolivr\u00ed pone a disposici\u00f3n de sus hu\u00e9spedes y visitantes el presente Libro de Reclamaciones virtual. \u00bfC\u00f3mo presentar una reclamaci\u00f3n? Escr\u00edbenos directamente a informes@casonakolivri.com\u00a0indicando: Plazos de atenci\u00f3n Nos comprometemos a responder tu reclamaci\u00f3n en un plazo m\u00e1ximo de 15 d\u00edas h\u00e1biles desde su recepci\u00f3n. Datos del establecimiento Raz\u00f3n social: Casona Kolivr\u00ed Direcci\u00f3n: Av. Jerusal\u00e9n 528, Cercado, Arequipa, Per\u00fa Tel\u00e9fono: +51 920 508 368 Correo: informes@casonakolivri.com<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-1128","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa - Casona Kolivri<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa - Casona Kolivri\" \/>\n<meta property=\"og:description\" content=\"De conformidad con el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor (Ley N\u00b0 29571), Casona Kolivr\u00ed pone a disposici\u00f3n de sus hu\u00e9spedes y visitantes el presente Libro de Reclamaciones virtual. \u00bfC\u00f3mo presentar una reclamaci\u00f3n? Escr\u00edbenos directamente a informes@casonakolivri.com\u00a0indicando: Plazos de atenci\u00f3n Nos comprometemos a responder tu reclamaci\u00f3n en un plazo m\u00e1ximo de 15 d\u00edas h\u00e1biles desde su recepci\u00f3n. Datos del establecimiento Raz\u00f3n social: Casona Kolivr\u00ed Direcci\u00f3n: Av. Jerusal\u00e9n 528, Cercado, Arequipa, Per\u00fa Tel\u00e9fono: +51 920 508 368 Correo: informes@casonakolivri.com\" \/>\n<meta property=\"og:url\" content=\"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/\" \/>\n<meta property=\"og:site_name\" content=\"Casona Kolivri\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-11T04:02:48+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\\\/\",\"url\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\\\/\",\"name\":\"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa - Casona Kolivri\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/#website\"},\"datePublished\":\"2026-05-11T03:28:54+00:00\",\"dateModified\":\"2026-05-11T04:02:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/casonakolivri.com\\\/en\\\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/casonakolivri.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/\",\"name\":\"Casona Kolivr\u00ed\",\"description\":\"Hotel casona en el coraz\u00f3n de la ciudad de Arequipa Per\u00fa.\",\"publisher\":{\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/#organization\",\"name\":\"Casona Kolivr\u00ed\",\"url\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/casonakolivri.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/LOGO-PNG-PEQ-2.png\",\"contentUrl\":\"https:\\\/\\\/casonakolivri.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/LOGO-PNG-PEQ-2.png\",\"width\":1019,\"height\":1010,\"caption\":\"Casona Kolivr\u00ed\"},\"image\":{\"@id\":\"https:\\\/\\\/casonakolivri.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa - Casona Kolivri","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/","og_locale":"en_US","og_type":"article","og_title":"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa - Casona Kolivri","og_description":"De conformidad con el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor (Ley N\u00b0 29571), Casona Kolivr\u00ed pone a disposici\u00f3n de sus hu\u00e9spedes y visitantes el presente Libro de Reclamaciones virtual. \u00bfC\u00f3mo presentar una reclamaci\u00f3n? Escr\u00edbenos directamente a informes@casonakolivri.com\u00a0indicando: Plazos de atenci\u00f3n Nos comprometemos a responder tu reclamaci\u00f3n en un plazo m\u00e1ximo de 15 d\u00edas h\u00e1biles desde su recepci\u00f3n. Datos del establecimiento Raz\u00f3n social: Casona Kolivr\u00ed Direcci\u00f3n: Av. Jerusal\u00e9n 528, Cercado, Arequipa, Per\u00fa Tel\u00e9fono: +51 920 508 368 Correo: informes@casonakolivri.com","og_url":"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/","og_site_name":"Casona Kolivri","article_modified_time":"2026-05-11T04:02:48+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/","url":"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/","name":"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa - Casona Kolivri","isPartOf":{"@id":"https:\/\/casonakolivri.com\/en\/#website"},"datePublished":"2026-05-11T03:28:54+00:00","dateModified":"2026-05-11T04:02:48+00:00","breadcrumb":{"@id":"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/casonakolivri.com\/en\/libro-de-reclamaciones-casona-kolivri-arequipa-peru\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/casonakolivri.com\/"},{"@type":"ListItem","position":2,"name":"LIBRO DE RECLAMACIONES Casona Kolivr\u00ed \u2014 Arequipa, Per\u00fa"}]},{"@type":"WebSite","@id":"https:\/\/casonakolivri.com\/en\/#website","url":"https:\/\/casonakolivri.com\/en\/","name":"Casona Kolivr\u00ed","description":"Hotel casona en el coraz\u00f3n de la ciudad de Arequipa Per\u00fa.","publisher":{"@id":"https:\/\/casonakolivri.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/casonakolivri.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/casonakolivri.com\/en\/#organization","name":"Casona Kolivr\u00ed","url":"https:\/\/casonakolivri.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/casonakolivri.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/casonakolivri.com\/wp-content\/uploads\/2026\/05\/LOGO-PNG-PEQ-2.png","contentUrl":"https:\/\/casonakolivri.com\/wp-content\/uploads\/2026\/05\/LOGO-PNG-PEQ-2.png","width":1019,"height":1010,"caption":"Casona Kolivr\u00ed"},"image":{"@id":"https:\/\/casonakolivri.com\/en\/#\/schema\/logo\/image\/"}}]}},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"master_addons_team_thumb":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"lemonarbstudio@gmail.com","author_link":"https:\/\/casonakolivri.com\/en\/author\/lemonarbstudiogmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"De conformidad con el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor (Ley N\u00b0 29571), Casona Kolivr\u00ed pone a disposici\u00f3n de sus hu\u00e9spedes y visitantes el presente Libro de Reclamaciones virtual. \u00bfC\u00f3mo presentar una reclamaci\u00f3n? Escr\u00edbenos directamente a informes@casonakolivri.com\u00a0indicando: Plazos de atenci\u00f3n Nos comprometemos a responder tu reclamaci\u00f3n en un plazo m\u00e1ximo de 15 d\u00edas h\u00e1biles&hellip;","_links":{"self":[{"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/pages\/1128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/comments?post=1128"}],"version-history":[{"count":7,"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/pages\/1128\/revisions"}],"predecessor-version":[{"id":1138,"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/pages\/1128\/revisions\/1138"}],"wp:attachment":[{"href":"https:\/\/casonakolivri.com\/en\/wp-json\/wp\/v2\/media?parent=1128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}